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Frequently Asked Questions

Pā‘ina hula performer
Hours of Operation

Open Monday, Wednesday, Friday & Sunday.
5:15 pm check-in for VIP Seating
5:30 pm check-in for General Seating
5:45 pm check-in for Show Only Seating

Can I sit with someone in a separate reservation?

You can enter the last names of any parties or separate reservations that you are joining at the Luau if you would like to be seated together. If you have already made your reservation and need to add this request, please call us at 1-866-482-9775.

Disabilities or Special Accommodations

Pāʻina Waikīkī is ADA accessible. If you have any questions or concerns, please call us at 1-866-482-9775.

Cancellation Policy

Guests will receive a full refund with 72 hours notice of cancellation. Groups of 21 and more require 7 days notice of cancellation.

My Question is not on this list

We are here to help make your experience in Hawaii, whether you're a local or a visitor, unforgettable! If you have an urgent question, questions about making a booking or a pre-made reservation or any other inquiry, please call our reservations department at 1-866-482-9775 (toll free) or 808-892-2082 (local).

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